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Prepaid Debit Card

You can use the Prepaid Debit card anywhere MasterCard is accepted.

 
What is the Jumpstart Prepaid Debit Card?

 
How do I request a card?

 
Who can request a card?

 
How do I activate my card?

 
How do I load funds to my card?

 
Where can I use my card?

 
Can I move unused funds back to my Jumpstart account?

 
Can I withdraw cash with the card?

 
How can I check my card balance and transactions?

 
What is the Card Limit?

 
What if my card is lost or stolen?

 
Why was my transaction declined?

 
Why am I being charged a merchant fee?

 
Can I cancel my card?
West Virginia State
Treasurer’s Office

Connect with us:
customerservice@wvjumpstart.gov
681.319.4638
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Building a Skilled Workforce® is a registered trademark of The Board of Trustees of the West Virginia College and Jumpstart Savings Programs.